Frequently Asked Questions
How long have you been in business?
Two Brothers Painting has been proudly serving Rhode Island for over 17 years and we enjoy our past customers to continue to come back again and again.
How do you hire and evaluate your painters?
We are very selective in hiring our painters and do a complete background check for every painter. Most of our painters, especially our crew leaders, have been with us for years. I trust them in the homes of my own friends and relatives.
What process do you use to prepare surfaces to make sure the paint “sticks?”
We make certain to remove all loose and flaking paint from all surfaces. Often, this is done by pressure washing, manually scraping and/or sanding with our state-of-the-art Dustless Festool System. Sometimes, surfaces have to be scuffed up, abraded, profiled, or even primed to guarantee adhesion. That’s why we take our time where it counts – in the preparation.
What type of guarantee do you offer?
We offer a two-year guarantee on most projects. So, if you notice an issue – small or large – please call our office. We strive to create “customers for life,” so the fact is, you can call us any time after your project has been completed!
What type of paint do you recommend?
We typically use Sherwin Williams paints because we have a strong relationship with the brand, and they produce quality products. This means if there is ever a manufacturing defect, we know that Sherwin Williams will stand behind our work – and your project. However, we do make exceptions when there are superior products in specific situations or if our customers have a strong product preference.
Are you licensed and insured?
Absolutely! We make certain we protect our customers by carrying the appropriate coverage for general liability and workers compensation. Additionally, we are registered by all local authorities and continually seek out industry recognized certifications and designations to add to our customer’s peace of mind. We are proud members of the Rhode Island Builders Association and receive continued education through the nationally recognized Painters Contractors Association.
Can you provide references?
Sure thing!
In fact, at the estimate, you’ll find a list in the folder which the estimator will give you! Plus, we leave behind a “project book” for you to view while we are completing your project proposal on-site in our company vehicle that contains hundreds of great references. Please feel free to check out our high ratings on Google!
When do you take payment?
We will take the final payment at the end of the project when it is completed and you are 100% happy!
What time of day do you start?
We commonly start at 8AM.